Receipt of your duly completed and signed Booking Form by Clear ADR notes your acceptance of these terms and conditions. These terms and conditions also apply to courses booked through Clear CPD or Clear Mediation Ltd.


Your acceptance on the course is subject to receipt of a completed booking form. Course places will be allocated in date order of receipt of completed booking forms. Clear ADR’s decision is final. Your acceptance will be confirmed via email. If you return your form without payment, monies will be due upon confirmation of acceptance on the course.



Course fees are payable in Pounds Sterling and all are exclusive of VAT unless otherwise stated.


Attendance and Participation

When you register to attend the course you make a commitment to complete all necessary course work to the best of your ability. Attendance on all course dates is compulsory, unless otherwise agreed with us. Delay in completing or submitting any required coursework or assignments may result in you not receiving your Clear ADR certificate.


Joining/ Attendance Instructions

Joining instructions and full course information will be sent to the contact address or email contained in the application form.


Course Materials

At the commencement of the course you may be provided with course materials. Where appropriate you may also be provided with advance/pre-course learning through distance learning, CD-ROM or web-based programmes.  Ownership of all intellectual property rights in the course materials belongs to Clear ADR. Although all necessary care and attention has been taken by Clear ADR to ensure accuracy, neither we, nor the course tutors can in any circumstances accept responsibility for any errors, omissions or advice given in the course materials or during the delivery of the course itself. Course materials are intended for general training purposes only and independent professional advice should be sought before applying any information to specific circumstances.



No transfers to other courses, locations or dates are permitted.



Notice to cancel must be in writing. If notice to cancel is received at least 40 days prior to the commencement of the course, a cancellation charge of 70% will be levied. If notice to cancel is received less than 40 days prior to the commencement of the course, we regret that we cannot refund the course fee and/or it remains liable. Clear ADR may accept a ‘replacement’ delegate subject to an administrative charge of 20% of the course fee. If the delegate fails to attend or to pay the monies after sending the booking form, the full course fees will remain payable.  Clear ADR reserves the right to make amendments to the course (including dates, programmes, tutor and/or materials) or to cancel the course without liability. Should the course be cancelled by us, delegates will be offered a place on an alternative programme, or a credit or full refund of the course fees only will be given. Clear ADR accept no responsibility for delegates hotel fee’s, travel charges or any other charges that stem from the cancellation of one of our courses. Delegates are aware and confirm by signing the above agreement that they accept this.


Data Protection

Clear ADR acknowledges that data supplied to it for the purposes of this agreement may comprise personal data. The delegate hereby appoints Clear ADR as a data processor in relation to the personal data. For the purposes of this clause, ‘personal data’ will have the meaning given it in the Data Protection Act 1998.  Clear ADR undertakes that it will:

i)      Use the personal data solely for the purposes of this agreement and solely in accordance with the instructions of the delegate; and

ii)     Act only on instruction from the delegate; and

iii)    Ensure that appropriate technical and organisational measures are taken against unauthorised or unlawful processing of personal data and against accidental loss, or destruction of, or damage to such personal data.


Force Majeure

Clear ADR will be released from its obligations under this agreement to the extent that performance of such obligations is delayed hindered or prevented by an event of force majeure provided that:


i) On becoming aware of any event of force majeure which gives rise, or which is likely to give rise, to any failure or delay in the performance of its obligations under this agreement, it notifies the delegates by the most expeditious method available, giving details of the event of force majeure, the obligations on its part which are affected and its reasonable estimate of the period for which such failure or delay shall continue; and

ii) It takes all reasonable steps to prevent, avoid, overcome and mitigate the effects of such event of force majeure.



The agreement and the provision of training services shall be governed and construed according to English Law.